Thursday, July 14, 2011

What behaviors on the dentist’s part do patients specify as reducing their anxiety

• Explain procedures before starting.
• Give specific information during procedures.
• Instruct the patient to be calm.
• Verbally support the patient: give reassurance.
• Help the patient to redefine the experience to minimize threat.
• Give the patient some control over procedures and pain.
• Attempt to teach the patient to cope with distress.
• Provide distraction and tension relief.
• Attempt to build trust in the dentist.
• Show personal warmth to the patient.
Corah N: Dental anxiety: Assessment, reduction and increasing patient
satisfaction. Dent Clin North Am 32:779—790, 1988.

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